FAQS

PREOWNED MODELS

All pre owned model are subject to a “AS IS SALE”

they will possible come with minor imperfections,marks,paint imperfection

all major issues with car will be stated in description,

it is recommended before buying is contact via email to provide photos of the models, before making your purchase, as they will no refundable 

 

ORDERING INFOMATION

For Preorder Model Cars:

We have a large range of preorder model cars listed on this website and it's not uncommon for these items to take anywhere from 8mth - 18mth+ to be release from suppliers

SHIPPING INFOMATION

  • international shipping is available: NZ is a pre set price, all other country will need to be quoted
  • shipping pricing is preset price per state in autralia
  • our delivery services
    • ARAMAX
    • AUSTRALIA POST
    • SENDLE
PACKAGING AND SHIPPING TIME
  • all orders, with available stock, are professionally packed and sent out within 2 days of orders placed
  • all new release models, are presold will have up to 7-10 delivery time,depending on delivery time from supplier
  • australian delivery times are general between 1-14 days*
  • international ship times are general 7-21 days*
  • *with covid pandamic these times maybe extended due goverment regulations 

REFUNDS / RETURNS

  • canceling Laybys will incur a 20% of original total amount layby cancelation fee
    we will make every effort with the customer help solve any issues
  • we do not refund any preorder payments that are due for release by there manufacturer 
  • if a manufacturer cancels production of model on preorder then a refund will be issued
  • all model problem issues will assesed by shop owner only with customer on a case by case basis
  • No refund will issued for change of mind or for not liking the quality of the model(preorders and new release models) or 10% restocking fee will be applies if owner chooses to issue a refund
  • damaged/not quite right models can be exchanged only if available to do so
  • no responsibility taken for models damaged in frieght/postal transport 
  • incorrect items deliveried, will be arrange for return, and correct item will sent out