FAQS
ORDERING INFOMATION
For Preorder Model Cars:
We have a large range of preorder model cars listed on this website and it's not uncommon for these items to take anywhere from 8mth - 18mth+ to be release from suppliers
SHIPPING INFOMATION
- international shipping is available: NZ is a pre set price, all other country will need to be quoted
- shipping pricing is preset price per state in autralia
- our delivery services
- FASTWAYS
- AUSTRALIA POST
- SENDLE
- all orders, with available stock, are professionally packed and sent out within 2 days of orders placed
- australian delivery times are general between 1-14 days*
- international ship times are general 7-21 days*
- *with covid pandamic these times maybe extended due goverment regulations
REFUNDS / RETURNS
- we will make every effort with the customer help solve any issues
- all model problem issues will assesed by shop owner only with customer on a case by case basis
- No refund will issued for change of mind or for not liking the quality of the model(new release models)
- damaged/not quite right models can be exchanged only if available to do so
- no responsibility taken for models damaged in frieght/postal transport
- incorrect items deliveried, will be arrange for return, and correct item will sent out